Information on what services are currently available

For Bristol and South Gloucestershire Unity Sexual Health Services (Pregnancy advice, Contraception and Sexual health)  the telephone number is 0117 342 6900.

The telephone line is open:

• • Monday, Tuesday, Thursday:  8.30 – 17.00
  • Wednesday:  8.30 – 14.00; 15.00 – 17.00 (closed between 14.00-15.00 for staff training)
  • Friday:  8.30 – 13.00
  • Saturday:  9.00 – 12.00

For Brook (our under 20s service): Please click here for details  – or call 0117 929 0090.

Brook opening times:

Monday – Thursday  12.00pm to 7:00pm; Friday –  Saturday 12.00pm to 5.00pm

Young People’s Clinics (for <25s) : Please call 0117 342 6900 to book an appointment.

It is possible our clinics may need to be closed at short notice. Please continue to check our website for future service updates.

For North Somerset/Weston, Unity @ WISH, the contact telephone number is: 01934 881234

Telephone lines are open:

• Monday: 9.00am-4.30pm
• Tuesday: 9.15am-7.15pm
• Wednesday:  8.15am-4.00pm
• Thursday:  CLOSED
• Friday:  8.30am-2pm
• Saturday:  9.15am-12.15pm (first and third Saturday of each month only)
• Sunday: CLOSED

Unfortunately it is not possible for WISH staff to book appointments at Central Health Clinic or any Unity community clinics.

Our telephone lines are usually busy, but we do work through the calls  and messages as quickly as we can. If you cannot get through when you first call, then please try again later. Thank you for your understanding and patience.

Request a test online

Click here .  This service is only available for residents of Bristol, North Somerset and South Gloucestershire.

Unity vending machines

Unity has vending machines across Bristol, North Somerset and South Gloucestershire. These machines dispense STI test kits and HIV point-of-care kits. These are free to use.

They are available at the following locations:

Hamilton House, Bristol, BS1 3QY

Watershed, Bristol, BS1 5TX

Willow Brook, South Gloucestershire, BS32 8EF

Sovereign Centre, North Somerset, BS23 1HL

Clinics for people without symptoms

• Common Ambition clinic – Charlotte Keel Medical Practice (BS5 0UA) and Montpelier Health Centre (BS6 5PT) – Walk in (no appointment needed)

Unity run a monthly sexual health clinic for African and Caribbean heritage communities.

Charlotte Keel– Last Thursday of every month 1:30-5pm

Montpelier – First Thursday of every month 1.30pm- 6pm

• THT@Unity clinic – East Trees Health Centre (BS5 6SD)

Terrence Higgins Trust run a weekly sexual health clinic at East Trees Health Centre for anyone without symptoms.

Every Monday 9.30am-3pm

Alternate Thursdays 9.30am-3pm

This is a walk-in clinic (no appointment needed) for advice, testing for chlamydia and gonorrhoea, blood testing for HIV, syphilis, Hepatitis B & C,  and free condoms and lube.

Please note no examinations or prescriptions for medicine can be provided at this clinic.

For Bristol and South Gloucestershire please call 0117 342 6900 if you have severe symptoms or need advice urgently about a sexual health issue.

Some initial details of your symptoms will be taken and you will then be offered an appointment for a telephone consultation.

Telephone line opening hours are:

• Monday – Thursday: 8:30 to 17:00
• Friday:        8.30 to 13.00
• Saturday:    9:00 to 12:00

For North Somerset/Weston, Unity @ WISH, call: 01934 881234

Telephone lines are open:

• Monday: 9.00am-4.30pm
• Tuesday: 9.15am-7.15pm
• Wednesday:  8.15am-4.00pm
• Thursday:  CLOSED
• Friday:  8.30am-2pm
• Saturday:  9.15am-12.15pm (first and third Saturday of each month only)
• Sunday: CLOSED

Emergency contraception

• • • If you are aged less than 25 years old, you can get this for free at any pharmacy or your GP.
    • If you are aged over 25 years old, you can buy oral emergency contraception from any pharmacy or contact your GP.
    • If you are having difficulties in obtaining emergency contraception, or would like to discuss an emergency IUD, call 0117 342 6900 for Bristol and South Gloucestershire or 01934 881234 for North Somerset.

If your coil or implant needs to be changed because it is out of date -please use condoms or an alternative method of contraception, as you may be at risk of pregnancy. Unity have a limited number of appointments available for routine coil and implant changes, therefore there may be a delay before it can be changed.

• • If you are aged 20 or over please contact your GP in the first instance. They can refer you to Unity if necessary.
  • If you are aged under 20 please call 0117 342 6900 for Bristol and South Gloucestershire or 01934 881234 for North Somerset to book an appointment.

If you need contraceptive pills or the contraceptive injection (DepoProvera) you can call your GP to discuss this or request further supplies. If you do not have a GP  you can call Unity on 0117 342 6900 for Bristol and South Gloucestershire or 01934 881234 for North Somerset.

For more information, see the Patient Information Leaflet from the Faculty of Sexual and Reproductive Health below.

Bristol and South Gloucestershire telephone line opening hours are:

• Monday – Thursday: 8:30 to 17:00
• Friday:      08.30 to 13.00
• Saturday:   9:00 to 12:00

North Somerset/Weston, Unity @ WISH telephone lines are open:

• Monday: 9.00am-4.30pm
• Tuesday: 9.15am-7.15pm
• Wednesday:  8.15am-4.00pm
• Thursday:  CLOSED
• Friday:  8.30am-2pm
• Saturday:  9.15am-12.15pm (first and third Saturday of each month only)
• Sunday: CLOSED

If you’re pregnant and are either considering an abortion or you are having difficulty making a decision about what to do, we are here to help.  We can provide impartial advice and support.

• Call to make an appointment Unity Central Booking Line  0345 872 5435  or complete the online form

This number is available 7am-8pm everyday. You can make the call yourself or someone else can make the call on your behalf.

• You will be asked for some routine information including your name and address and your GP details (if you have one). You will then be given a telephone or face to face appointment to discuss your options.

If you are having difficulty reaching a decision we can give you accurate information about how many weeks pregnant you are and your options.

• If you are under 18 years old you will need to identify a supporting adult (someone who is over 18) to support you during the abortion process. If you don’t have someone to ask, do not delay in making an appointment. Staff will help you plan your abortion.

If you’re pregnant and considering abortion, you are not alone. 1 in 3 UK women will have an abortion by the time they are 45 years old.

If you have warts and require treatment you can call:

Bristol and South Gloucestershire: 0117 342 6900

Wish @ Unity, Weston-super-mare: 01934 881234

Please note we do not offer routine repeat cryotherapy (freezing treatment).

Domestic violence and abuse is not acceptable. If you report this to Unity, police or other agencies it will be taken seriously.

Important: If you feel in immediate danger, dial 999 straight away and wait in a safe place for the police to arrive.

There are many organisations that can help. They can help with a range of issues from crisis intervention, advocacy, housing, to safety planning.

To see a list of organisations that can help please click here

Click here for information on vaccinations offered by Unity.

If you are due a vaccination, please call

Bristol and South Gloucestershire:  0117 342 6900

Telephone line opening hours are:

• • • • • Monday-Thursday: 8:30 to 17:00
        • Friday        8.30 to 13.00
        • Saturday:   9:00 to 12:00

If you have queries, please call 0117 342 6944 to speak to a health adviser.

If you want to book an appointment for new or further supplies of PrEP then please book online via the patient accounts here.

Click here for information on PrEP.

If you have questions about PEPSE or think you need to take PEPSE , please call 0117 342 6944 to speak to a health adviser.

Click here for information on PEPSE.

Click here for information on how to access free condoms.